Privacy Policy

Last Updated: November 2025

Website: https://www.shesweetvbonama.live
Business Name: Shesweetvbonama Frozen Yogurt
Location: Sultan Ahmet, Mimar Mehmet Ağa St. No:2, 34122 Fatih/Istanbul, Turkey
Email: [email protected]
Phone: +90 531 208 5343

Introduction

Your privacy matters to us.

This Privacy Policy explains how Shesweetvbonama collects, uses, stores, and protects your personal data when you browse our website, visit our store, or place an order online.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of personal and non-personal information to provide a safe, efficient, and high-quality experience.

1.1 Personal Data

Full name
Email address
Phone number
Delivery address
Billing details (no full payment card numbers stored)
Order history
Account data (username, saved orders)

1.2 Automatically Collected Data

IP address
Browser type
Device information
Referrer URLs
Website behavior (pages viewed, time spent)
Cookies & tracking data (to improve website performance)

1.3 Order Information

Frozen yogurt selections
Custom bowl details
Toppings and preferences
Delivery method
Payment status

2. How We Use Your Information

We use your data to:

Process your orders
Handle payments
Communicate order updates
Improve website performance
Provide customer support
Comply with laws and regulations
Personalize your browsing experience
Improve product offerings

We never sell personal data to third parties.

3. Sharing Your Data

We may share your information only with trusted partners:

✔ Payment processors
✔ Delivery couriers
✔ Customer service systems
✔ Email notification services
✔ Website analytics providers (Google Analytics)
✔ Fraud protection partners

All partners are required to follow privacy and security regulations.

4. Data Protection & Security

We use:

SSL encryption
Protected servers
Limited internal access
Regular security audits
Encrypted data transfers
Backup storage protections

While no system is 100% secure, we take every reasonable measure to protect your data.

5. Cookies & Tracking Technologies

Our website uses cookies for:

saving your cart
keeping you logged in
analyzing traffic
improving experience
running Google Ads & remarketing campaigns

You can disable cookies at any time through your browser settings.

6. Your Rights

According to GDPR & Turkish law, you have the right to:

access your data
correct inaccurate information
delete your account
withdraw consent to marketing
request a copy of your stored data
restrict processing in certain situations

To exercise these rights, email: [email protected]

7. Data Retention

We store:

order data for 3–5 years (legal requirement)
cookies for 6–24 months
accounts until manually deleted

8. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted here.

Contact

If you have questions about this policy, please email us at [email protected] or call +90 531 208 5343.