Privacy Policy
Last Updated: November 2025
Website: https://www.shesweetvbonama.live
Business Name: Shesweetvbonama Frozen Yogurt
Location: Sultan Ahmet, Mimar Mehmet Ağa St. No:2, 34122 Fatih/Istanbul, Turkey
Email: [email protected]
Phone: +90 531 208 5343
Introduction
Your privacy matters to us.
This Privacy Policy explains how Shesweetvbonama collects, uses, stores, and protects your personal data when you browse our website, visit our store, or place an order online.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of personal and non-personal information to provide a safe, efficient, and high-quality experience.
1.1 Personal Data
- Full name
- Email address
- Phone number
- Delivery address
- Billing details (no full payment card numbers stored)
- Order history
- Account data (username, saved orders)
1.2 Automatically Collected Data
- IP address
- Browser type
- Device information
- Referrer URLs
- Website behavior (pages viewed, time spent)
- Cookies & tracking data (to improve website performance)
1.3 Order Information
- Frozen yogurt selections
- Custom bowl details
- Toppings and preferences
- Delivery method
- Payment status
2. How We Use Your Information
We use your data to:
- Process your orders
- Handle payments
- Communicate order updates
- Improve website performance
- Provide customer support
- Comply with laws and regulations
- Personalize your browsing experience
- Improve product offerings
We never sell personal data to third parties.
3. Sharing Your Data
We may share your information only with trusted partners:
- ✔ Payment processors
- ✔ Delivery couriers
- ✔ Customer service systems
- ✔ Email notification services
- ✔ Website analytics providers (Google Analytics)
- ✔ Fraud protection partners
All partners are required to follow privacy and security regulations.
4. Data Protection & Security
We use:
- SSL encryption
- Protected servers
- Limited internal access
- Regular security audits
- Encrypted data transfers
- Backup storage protections
While no system is 100% secure, we take every reasonable measure to protect your data.
5. Cookies & Tracking Technologies
Our website uses cookies for:
- saving your cart
- keeping you logged in
- analyzing traffic
- improving experience
- running Google Ads & remarketing campaigns
You can disable cookies at any time through your browser settings.
6. Your Rights
According to GDPR & Turkish law, you have the right to:
- access your data
- correct inaccurate information
- delete your account
- withdraw consent to marketing
- request a copy of your stored data
- restrict processing in certain situations
To exercise these rights, email: [email protected]
7. Data Retention
We store:
- order data for 3–5 years (legal requirement)
- cookies for 6–24 months
- accounts until manually deleted
8. Updates to Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted here.
Contact
If you have questions about this policy, please email us at [email protected] or call +90 531 208 5343.